Enterprise-grade voice agents. Sovereign, Québécois.
Your calls answered 24/7, in Quebec French and English, by custom-built AI agents — operated on our own telecom infrastructure, with no US intermediary in the media path on a direct trunk.
What almost no one else can offer.
No third-party API, no reseller. We built and operate our own calling infrastructure — it's what answers when your customers dial.
Our own telecom core
No dependency on any third-party voice vendor. Total customization, from the first “hello” to the final transfer.
Direct PBX connection
Your IT team adds one address to the firewall and points a SIP trunk. Cisco, Asterisk, 3CX, FreePBX, Avaya — five minutes on your side.
Processing in Montréal
Encrypted in transit to our Montréal servers. No US carrier in the media path on a direct trunk — one less sub-processor in your compliance file.
Clearer than a traditional line
High-definition audio across the entire link, with no middle-carrier compression.
Your call's path. All of it. On our systems.
Most voice AI vendors rent every link in this chain. We operate all of it — that's why we can show it to you.
Everything a switchboard does. Then everything it can't.
Answering is just the beginning. Every call is qualified, acted on and documented — by your rules, in your systems.
Intelligent qualification
Urgency, request type, file value — every call sorted and prioritized against your criteria, in real time.
Appointments & calendar
Bookings made directly in your calendars — Google, Outlook, Calendly — with confirmation to the customer.
Transfers to your teams
By department, by extension or to the on-call team, with fallback rules if no one answers.
Automations & callbacks
The agent acts after the call: it calls the customer back itself 24 hours later, alerts the right person, triggers your business rules.
Outbound calls & campaigns
Appointment reminders, quote follow-ups, targeted campaigns — the agent dials out too, from your lists within your business hours.
Knowledge base
The agent answers from your documents — policies, catalogs, procedures — no improvising.
Business integrations
HubSpot, Salesforce, Zoho, Slack — records created and synced after every call, no manual entry.
Automatic SMS & email
Confirmations, summaries and follow-ups sent the moment the call ends, in French or English.
Analytics & quality assurance
Transcripts, summaries, call scoring and continuous audio-quality monitoring.
Compliant by design — and publicly verifiable.
Designated privacy officer, published impact assessments, live transparency register. Your compliance team can verify everything before even calling us.
Built for organizations where every call is binding.
Healthcare facilities
Reception, triage and call redirection — under the strictest confidentiality requirements.
Financial services
Quebec data residency, encryption in transit, auditability — the trio your compliance demands.
Restaurants & retail
Hundreds of simultaneous calls, each branch with its own agent, on a single trunk.
Security & services
Emergency dispatch, qualification and escalation to your on-call teams, 24/7.
We build your agent. You keep your craft.
Sonocall is not a self-serve toolbox. We design, deploy and operate your voice agent — you're in production, not in a project.
Analysis
Your call flows, your systems, your business rules. We map before we build.
Custom design
An agent built for your organization: voice, tone, integrations, transfers to your teams.
Continuous operation
Audio-quality monitoring, continuous improvement, local support in Quebec.
What your IT team is going to ask.
Does it work with our current phone system?+
Yes. Direct SIP trunk to our infrastructure (Cisco, Asterisk, 3CX, FreePBX, Avaya and more) — your IT team adds one address to the firewall, and that's it. A classic phone number is also available if you prefer.
Where is our data processed and stored?+
In Montréal. Recordings, transcripts and call data reside in Canada, encrypted in transit to our Montréal servers. On a direct trunk, no US carrier touches the media path.
Does Sonocall replace our employees?+
No — it's a tool that complements your team and frees your employees for higher-value work. The agent answers, qualifies, then transfers to the right people by your rules.
How much does it cost?+
It depends on your organization and volumes. Book an exploratory call for a personalized quote — no commitment.
Talk to the team that built the infrastructure.
A 30-minute exploratory call — with an engineer, not a sales script.